Concierge Services

Our professional bilingual concierge team, orchestrated by Wikizi, will contact you about 2 weeks prior to your stay for a pre-arrival briefing. They will welcome you to the chalet and provide you with all-the-need-to-know practical information both on the chalet and the resort. Wikizi oversees the running of the chalet which comes fully equipped with linens and is professionally cleaned before your arrival and at the time of your departure. The Wikizi staff are available to you during your stay to answer any of your questions.

Upon request and at an additional cost, Wikizi also offers a comprehensive menu of à-la-carte services designed to make your stay hassle-free and as relaxing and enjoyable as possible. Nothing is too much trouble! They can assist you with your travel arrangements and even organize a private jet or a transfer by helicopter to bring you to the Altiport, the local airport located 2 minutes from the Carines. Wikizi’s concierge services range from food shopping and catering breakfast and Alpine specialty dinners to pre-arranging your ski and snow board equipment rentals, group and/or private ski and snowboard lessons, customized ski expeditions (including helicopter skiing), organizing dogsledding treks, and booking your restaurant reservations and spa treatments. They can also organize additional housekeeping services and a private chef.

Need a nanny to pick up your kids from ski school or take care of them while you go out for dinner? Wikizi provides babysitting on a part-time/flexible or full-time basis. Don’t want to travel with all the kiddy paraphernalia? No worries–Wikizi can rent you all you need from snow-adapted strollers and backpacks to baby bathtubs and car seats. All will be delivered and awaiting your arrival at the chalet.

For further information, please contact our reservation specialist at or at
+33 (0) 6 6143 6500.